Privacy Policy

When you create an account and use the members area, the website keeps:

• your name, email address and, if you give it, your phone number;
• your profile photo, and the details and photo of your Jeep, if you add them;
• the events you sign up for, and anything you write when you do;
• your answers to club forms and surveys, and your progress through knowledge-base courses;
• which club emails you want, and a record of the emails we have sent you;
• when you agreed to these terms.

Your password is stored scrambled (hashed), so nobody can read it. For security, the website logs sign-ins and changes to accounts with your username and a scrambled form of your internet address.

Before approving your membership, the club's admins and moderators may look for your name in the Clarksville Jeep Crew Facebook group, by hand. The website itself is not connected to Facebook and gets nothing from it.

When you ask for a ride or assist, you do not need an account. The website keeps your name, phone number, email address, where you are (and, for a ride, where you are going and the agency or employer, role and any work ID you give us), what you tell us about the situation, and a scrambled form of your internet address.

• We check your phone number by sending it a code by text message. Twilio sends and checks the code and does not get anything else.
• Addresses are looked up with Microsoft Azure Maps, from our server. If you tap “use my current location”, your browser asks first, and your location is only used for that request.
• Your request is seen by the club's dispatchers, moderators and admins, who pass what is needed to the volunteer helping you. Requests are kept as the club's record of its recoveries.

When you sign a waiver (for a Recovery Mode request, or as crew), the website keeps your typed name, your drawn signature, the exact waiver you signed, when you signed it, your internet address and your browser type, as a record of the signature.

Other approved members see your name, profile photo and Jeep, for example on the list of who is going to an event. Your email address and phone number are only seen by the club's admins and moderators, including the organizers of events you sign up for.

We do not sell or share your information. The website, its files and its emails run on Microsoft Azure in the United States. Text messages go through Twilio.

The website sets one cookie, and only when you sign in: it keeps you signed in. It is needed for the members area to work. There are no advertising, analytics or tracking cookies, and the site's fonts are served from our own server.

Knowledge-base videos come from YouTube, Vimeo or Facebook. They are not loaded until you press play; once you do, that service may set its own cookies under its own privacy policy. YouTube videos use YouTube's privacy-enhanced mode.

We email you about your own account: confirming your address, password resets, and whether your membership is approved. Event and club news emails are up to you: turn them off in My account, or use the link at the bottom of any of them.

Accounts are for adults 18 and older. If we learn an account belongs to someone younger, we delete it.

Sign in, go to My account and choose Delete my account. That removes your account, profile, photos, Jeep, event sign-ups and the waivers you signed as a member straight away. Form answers you gave stay, no longer linked to you. Records of emails we sent you are removed within 120 days; the security log keeps your username.

If you cannot sign in, or want a Recovery Mode request removed, ask one of the club's admins and ask us. We will do it and let you know.

When this policy changes, we update the date at the top, and members are asked to agree to the new version the next time they visit the members area.

If you have a question about your information, ask one of the club's admins.